Baitna is a micro-learning and reinforcement tool which enables Abu Dhabis airport community to consistently deliver exceptional service across all customer touchpoints. Baitna provides effective learning tools that power ongoing skills development and performance enhancement.
Users benefit from concise, focused and impactful training modules, timely push notifications that reinforce learning and encourage effective service delivery, bespoke smart tips that address competency gaps and performance needs and flashcards that support skills development through practice.
All of this is delivered in a gamified experience that optimizes engagement, impact and effectiveness.